Customer Service Representative at Oak Pensions

Oak Pensions – We are a licensed Pension Fund Administrator with over 7 years of professional experience in Pension Funds Administration. We are incorporated to manage and administer retirement savings contributions of employees in Nigeria as a result of the Pension Reform Act of 2004. Pensions Alliance Limited is a joint venture between First Securities Discount House Limited (FSDH) (now known as FSDH Merchant Bank) and African Alliance Insurance Company Limited.


We are recruiting to fill the position below:

Job Title: Customer Service Representative
Locations: Asaba-Delta,Lagos, Enugu Onitsha-Anambra and Ogun

Job Objective
To ensure that the goals and objectives of OAK as regards customer service is carried out and maintained through hardwork and dedication to delighting both internal and external customers.

Requirements

  • Bachelor’s Degree in any discipline
  • A Masters degree will be an added advantage
  • Must be able to converse fluently in the local dialect of the location
  • Ability to comprehend, capture as well as interpret basic customer information.
  • A sound knowledge of telephone etiquette
  • Strong knowledge of the company’s products
  • Basic computer knowledge/technological skills.

Person Specification

  • Good communication & interpersonal skills
  • Proactive and responsive in a fast-moving & dynamic environment
  • Flexible, firm, fair and ability to manage pressure (both Internal & External)
    Integrity
  • Attention to detail and Confident

Application Closing Date
2nd Nov, 2019.

How to Apply
Interested and qualified candidates should send their CV to: hroakpensions@gmail.com and state the Job Role/Location as the Subject. E.g Customer ServiceRep/Asaba.

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